How to use this handbook
For health-related queries or problems
Check the questions in the Contents and read the
[Answer] Check the questions in the Contents and read the
More detailed information than provided in the Answer can be found in the Find Out More! sections.
If you do not understand, see the [List of Consulting Services] and seek advice.
[Detailed Information in Japanese] Show this to a Japanese person or someone who understands Japanese and seek their advice.
Characters in this handbook
These characters are fictional.In this handbook, the kinds of queries that Vietnamese people working in Japan are likely to have are presented as questions asked by these characters.
1. Duy
Age: 35
Occupation: Manufacturing industry worker
2. Mai
Age: 22
Occupation: Manufacturing industry worker
Languages: Vietnamese, a little Japanese
3. Hương
Age: 30
Occupation: Foodservice industry worker
Languages: Vietnamese, a little Japanese
4. Anh
Age: 22
Occupation: Agricultural industry worker
Languages: Vietnamese, a little Japanese
[List of Consulting Services]
Advice is available in English!
*Information is current as of August 1, 2023
The following information provides the contact details for relevant organizations in the various areas compiled by the editorial team for reference.
Guidance to clinics and hospitals, health insurance policies
Information about Clinics and Hospitals, Guidance for Medical Visits
Phone Consultation
* AMDA Medical Information Center
Medical advice is available on the telephone.
Available from anywhere in Japan (Consultation is free. Telephone charges are the responsibility of the caller.)
For sudden onset of severe illness or injury requiring an ambulance, dial 119.
Infectious Diseases
Tuberculosis (TB)
* TB Action Network/Tuberculosis Action Network
You can seek advice on tuberculosis anytime through Facebook. Don’t hesitate to discuss health issues you are facing, such as respiratory symptoms (cough, fever, shortness of breath, etc.). Additionally, you can also inquire about hospital visits. The team of healthcare and infectious disease experts will assist you.
TB Action Network
* Tuberculosis Telephone Consultation Service of The Research Institute of Tuberculosis Department of Programme Support
Tuberculosis Telephone Consultation Service
Tel: 03-3292-1219 (Every Tuesday, 10:00 – 15:00) :Both services are free, and your privacy will be protected.
HIV/AIDS
* Website “HIV Testing and HIV/AIDS Counseling Map in Japan”
Information about English telephone consultation and HIV testing sites is presented.
Reproductive health and sexual health
Pregnancy, Reproduction, etc.
* Kumustaka Association for Living Together with Migrants (Kumamoto-ken, Kumamoto-shi)
You can seek advice on various health issues, including pregnancy, anytime through Facebook. Don’t hesitate to discuss health problems such as respiratory symptoms (cough, fever, shortness of breath, etc.). Additionally, you can inquire about hospital visits. The team of healthcare and infectious disease experts will assist you.
Kumustaka Association for Living Together with Migrants
Email: groupkumustaka@yahoo.co.jp
* SOS Counseling Channels during Pregnancy in Japan (Japanese)
Contains a list of pregnancy counseling channels across Japan. Click on the counseling channel to view contact information and support hours.
Violence, Domestic Violence (DV)
* Domestic Violence Hotline Plus by the Social Inclusion Support Center
Consultation service if you have been subjected to violence by a current or former intimate partner
Occupational health
*Organization for Technical Intern Training (OTIT)
Native Language Consultation Center of the Organization for Technical Intern Training (English page)
Technical intern training, life in Japan, etc.
*Counseling Service and Hotlines Foreign LamguagesCounseling Hotline for Foreign Workers
English consultation service for advice about working conditions, etc.
0570-001-706 Monday to Friday 10:00 a.m. – 3:00 p.m. (closed from noon to 1:00 p.m.)
0570-001-706
Monday to Friday: 10:00 – 15:00 (lunch break: 12:00 – 13:00)
* Labor Standards Advice Hotline
Commissioned service entrusted by the Ministry of Health, Labour and Welfare
Telephone counselors with specialist knowledge advise on problems regarding laws and regulations on labor standards, such as health problems caused by illegal overtime and heavy labor and unpaid overtime.
Mental health
* Social Inclusion Support Center
Telephone consulting: Yorisoi Hotline (English)
0120-279-338 *Toll-free line
Check here for days and times when services are available in different languages. SNS Chat consultation service (Open 24 hours)
Chat Counseling Channel on SNS (24/7 support)
Comprehensive Consultation Support Center for Foreigners
* Comprehensive Consultation Support Center for Foreigners, a one-stop consultation center for foreigners administered by the Tokyo Regional Immigration Bureau
Foreign residents of Japan can ask questions and seek advice about various matters.
It provides consultation on visa status and any concerns that occur in daily life.
English service times: Monday to Friday 9:00 – 16:00
TEL 03-3202-5535, 03-5155-4039
Foreign Residents Support Center (FRESC) Residence Consultation
* Foreign Residents Support Center (FRESC) Residence Consultation
Offers consulting about matters such as visa status and immigration procedures.
੦ I was fired because of COVID-19.
Will my visa status be affected?
੦ I am thinking about divorcing my husband, but would I be able to keep living in Japan? etc. …
Consultation is by appointment, so you can consult with staff without having to wait.
You can also seek advice anonymously.
An interpreter will be provided for people who cannot speak Japanese.
Choose between in-person (come directly to FRESC’s offices) or online consultations.
Telephone consultation is not available.
Multilingual Consultation Centers (English)
* Multilingual Consultation Centers (English)
These consultation centers have people who will assist foreign residents of Japan when they encounter problems.
Search for a multilingual consultation center in your local area.
